UGOC Spotlight: Caitlin Murray Celebrates 5 Years!

United Group is proud to celebrate Caitlin Murray, Operations & Compliance Manager at Corporate, on reaching her five-year milestone with the Company!

Cait joined United Group in August of 2021 as Office Manager and has continued to grow with the Company along the way! In May of 2022 she served as the Marketing Specialist and in July of 2024 she transited to Operations Manager. Today, Cait serves as Operations & Compliance Manager, where she supports company-wide training and compliance efforts while helping ensure teams have the tools and resources they need to succeed.

Throughout her time with United Group, Cait has been a dedicated and valued member of the team. Her willingness to take on new challenges and commitment to supporting teams across the organization have made her an important part of the United Group family.

Congratulations on five years, Cait! Thank you for your continued dedication, hard work, and contributions to United Group. Here's to many more milestones ahead!

To learn more about Cait's journey with United Group, check out her Q&A below.

Questions

1.) Take us back to day one! What was it like? What do you remember about your first day?

I remember walking into the corporate office and realizing just how much I had to learn! I previously had no experience in property management. I spent years working in hotel management, so there was a little bit of crossover. But I knew immediately that to really understand United Group I needed to start absorbing as much as I possibly could! Luckily, everyone was so welcoming and patient with my millions of questions.

2.) Walk us through a typical workday!

There is no typical workday, which is what makes me love my job. Somedays I might be in the corporate office in meetings, other days I might be onsite helping out with office coverage, and others I might be helping with turn (which, believe it or not, I LOVE).

3.)What is your favorite memory (so far) from your time at UGOC?

I have a few – Celebrating at the Piano Bar at Disney after the 2024 Manager’s Retreat, The summer Chris Wiltey and I covered Hearthstone Village, Going to Fox Run and CSHV for turn, and of course the annual Valley Cats games!

4.) What advice would you give yourself reflecting on the last 5 years?

Don’t be afraid to ask the questions! There are plenty of people who are more than willing to give you the answers. And when they do, make sure you are listening and absorbing as much as possible.

5.) How has your role changed over the years? (If at all possible)

My role has changed so much – I started off as the corporate office manager, spent a few years in marketing, before settling into operations which is where my heart truly lies. However, I would not have traded the office manager or marketing roles for anything. They truly helped pave my way into my current position.